Return Policy | McDal Corporation

Returns

  • Return Policy for our Products

    • We strongly recommend customers when placing an order, to be aware that orders cannot be cancelled, nor returned or exchanged unless authorized by McDal Corporation.
    • For a request from the consumer for a product to be returned, exchanged or order cancelled will be upon the sole discretion of the McDal Corporation.
    • To obtain an authorization to return a product please fill out the Request for return authorization form below.
  • DISCLAIMER
    • Refunds would ONLY be considered for the purchase price of the product shipping from our King Of Prussia facility or a factory shipped product, LESS a 30% restocking fee.
    • No refunds will be reimbursed on the shipping and handling charges.
    • Refunds returned within 14 days of the purchase date will be credited in the same form as the original payment type.
    • Custom orders are sold as a "Final Sale" basis only. No cancellations, returns, refunds or credits allowed.
    Returning products:
    • Products must be returned within 14 days of receipt.
    • Products must be unused or defective to be returned. There may be a 30% restocking fee for products that do not meet these conditions.
    • Products shipped from the manufacturer may have a 30% restock fee.
    • Processing your return will take from 2-4 weeks.
    • For deliveries that arrive by parcel use the original box or use a sturdy substitute to ship products. Include your Return Authorization form you received from McDal Corporation. No COD's.
    • If you are shipping the product, carefully package the item(s) and include the Return Authorization Form and a COPY of the ORIGINAL packing slip. Please prepay shipping as McDal does not accept C.O.D.s.

    McDal Corporation
    475 E. Church Road
    King Of Prussia, PA 19406
    Attn: Web purchases